At Red Rock Film Festival, accessible from Redrockfilmfestival.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Red Rock Film Festival and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Red Rock Film Festival. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our webste
• Improve, personalize, and expand our webste
• Understand and analyze how you use our webste
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Red Rock Film Festival follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Online Privacy Policy Generator.

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

• Google

  https://policies.google.com/technologies/ads

Advertising and Sponsor Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Red Rock Film Festival.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Red Rock Film Festival, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Red Rock Film Festival has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Red Rock Film Festival's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Red Rock Film Festival does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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Ticket Purchase Policy

Ophilia Events sells tickets on behalf of promoters, films, bands, venues and event planners. Ophilia Events does not have any role whatsoever in setting the ticket prices or determining seating locations of third party ticket sellers. Policies set by our clients prohibit us from issuing exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets.
Ticket delivery times may vary. Therefore, please ensure that you allow enough time for the delivery of your order. If by mail, please allow at least ten (10) business days after you place your order to receive your tickets. For UPS delivery, allow at least three (3) business days for delivery.These delivery times are approximate and Ophilia Events is not responsible for deliveries that take longer than the estimated times stated above. If you have not received your tickets within ten (10) days of your purchase, please contact us. All undeliverable tickets will be held at Will Call at the official event box office.

The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issured, whether occurring prior to , during or after the event. Holder voluntarily agrees that the management, facility, participants, league, participating clubs, Ophilia Event, and all of their respective agents, officiers, directors, sponsors, ownerr, volunteers and employees are expressly released by holder from any claims arising from such causes.

CANCELLATIONS AND RESCHEDULES:
If the ticket is for an event that is rescheduled or cancelled, management shall not be required to issue a refund provided the ticket holder is given the opportunity, within 6 months of the date of the original event, to attend a rescheduled performance of a similar event as designated by management, except as otherwise provided by law. Stubject to applicable law, a portion of Ophilia Events service fee is non-refundable.

Any such refund or exchange for tickets subjuect to applicable law is further conditioned on Ophilia Events' reciept of
1) Electronic notification within 24 hours after the originally scheduled event is rescheduled or cancelled, and
2) The original ticket with ticketstub attached, at PO Box 910271, St. George, UT 84791, St. George, UT 84791 within the first to occur of
A) the date that is 30 days after teh orignially schedule event or
B) the date that is at least 24 hours prior to the date of any newly scheduled event.


Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with these or any other management rules. Breach of any of the foregoing will automatically terminate this license. NO REFUNDS. NO EXCHANGES EXCEPT AS PROVIDED HEREIN. EVENT DATE & TIME SUBJECT TO CHANGE. ALL RIGHTS RESERVED.

Your ticket or pass is a revocable license and admission may be refused at any time for any reason, subject to applicable law. Unlawful resale or attempted resale is grounds for seizure and cancellation without compensation. Your ticket is not valid unless purchased from an authorized ticket seller. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit, and if so are void. DO NOT EXPOSE TICKETS TO EXTREME HEAT.

Certain maximum resale premiums and restrictions may apply such as: PA - $5 or 25% of the ticket price, whichever is greater, plus lawful taxes; MA - $2; CT - a reasonable charge, but not more than $3; NY - $5 or 20% of the established price, whichever is greater, plus lawful taxes; NJ - $3 or 20% of the ticket price (or 50% of acquisition price if registered broker or season ticket holder), whichever is greater, plus lawful taxes. Purchaser may be able, in some instances, to purchase tickets directly from the venue box office without paying Ophilia Events's convenience fee.

Outdoor Rain Check: If your ticket is for an outdoor event and the event is not held for any reason, then your ticket can only be exchanged for another event, if at all, at the box office where the event was to occur, subject to availability and the policies and procedures of such box office.

Holder agrees by use of the ticket, not to transmit or aid in transmitting any description, account, picture, or reproduction of the game, performance, exhibition or event for which the ticket is issued. Holder acknowledges that the event may be broadcast or otherwise publicized, and hereby grants permission to utilize holder's image or likeness in connection with any live or recorded transmission or reproduction of such event.

In conformance with some local requirements or certain facility rules, certain items, may not be brought into the premises, including without limitation, alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices, bundles and containers of any kind. Your ticket cannot be replaced if lost, stolen or destroyed, and is valid only for the event and seat for which it is issued. Your ticket is not redeemable for cash and bears no cash value. It is unlawful to reproduce your ticket in any form. Unless indicated otherwise, price includes all applicable taxes and/or cash discounts (if available).

Indemnity
You agree to indemnify and hold harmless Ophilia Events and all its officers, directors, owners, agents, employees, information providers, licensors and licensees from any loss, liability, claim or demand, including but not limited to attorney’s fees and costs, due to or arising out of your use of the Site or your breach of this agreement, including also your use of the Site to provide a link to another site or to upload content or other information to the Site. Ophilia Events reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any such matter without the written consent of Ophilia Events.

Disputes with Ophilia Events
If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed by and construed in accordance with the laws of the State of California without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts located in Utah and in Nevada.
These Terms constitute the entire agreement between Ophilia Events and you with respect to your use of the Site. Any cause of action you may have with respect to your use of the Site must be commenced within time limits set by law, generally one (1) year after the claim or cause of action arises.

If for any reason a court of competent jurisdiction finds any provision of these Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Terms, and the remainder of the Terms shall continue in full force and effect.


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